Refund policy

• Refunds are only processed when we are unable to fulfill the order, or if the order will arrive 5 days later than promised.  Otherwise, All sales are final

 

• All items must be in the original condition received, unworn, unaltered, and with original packaging.                             

 

• Returns are only processed if hair is not used and approved by The Ma'Kani Hair Factory.

 

• Refunds are processed 5-7 business days after approval.                      
  

 

• Returns and refunds will not be processed for misuse of products, improper installation, or any stolen packages.                                                  

 

•  Used Hair Extensions are not accepted for returns of refunds at all.                           

 

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• The Ma'Kani Hair Factory is not liable for any lost or damaged packages, Once an order has been sent out, we are no longer liable for its status.